Using a Partner Code

Get Started – Continue with the standard registration process.
Have a Partner Code? – Enter a partner-provided code to unlock partner-specific features and services.

If you received a Partner Code from your organization, employer, healthcare provider, insurance provider, or telecommunications partner (such as MTN), you should enter it during registration.

What is a Partner Code?

A Partner Code is a unique code provided by one of our trusted partners that connects your account to a specific program or service offering.

Entering a valid Partner Code may give you access to additional benefits that are not available through the standard sign-up process.

Example:

Access to partner-sponsored healthcare programs
Exclusive health services or wellness features
Customized app experience
Special subscription plans or promotional offers
Additional devices or integrations
Organization-specific content and resources

Note: Available features vary depending on your partner and program.

When Should I Use a Partner Code?

Use a Partner Code if:

You received one from <Partner Name> (e.g., MTN).
Your employer, healthcare provider, insurer, or another participating organization instructed you to use one.
You are enrolling in a partner-sponsored health or wellness program.

If you were not given a Partner Code, simply select Get Started to continue with the standard registration process.

How to Enter a Partner Code
On the welcome screen, tap Have a Partner Code?
Enter the Partner Code exactly as it was provided.
Tap Continue.
Follow the remaining registration steps.

If your code is valid, the app will automatically apply the appropriate partner configuration to your account.

What Happens After I Enter My Code?

Once your Partner Code has been verified, your account may automatically receive:

Customized features based on your partner program
Access to eligible services and benefits
Personalized health resources
Partner-specific subscription options
Any additional offerings included in your program

The exact experience depends on the partner associated with your code.

Don't Have a Partner Code?

No problem.

Select Get Started to create a standard account. You can still enjoy the core features of the app.

If you later receive a Partner Code, you may be able to add it to your account (if supported) or contact helpdesk support for assistance.

Having Trouble?

If your Partner Code isn't working:

Verify that you've entered the code exactly as provided.
Check that the code has not expired (if applicable).
Contact the organization that issued the code.
If the problem persists, contact Support Team/Help Desk.